BSI Website Privacy Policy
Last updated: 01 September 2025
Broadcast Solutions International (BSI) values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and safeguard information when you use our website (https://www.bsint.net) and related services, including our corporate showcase, online shop, and inquiry list (collectively, the “Website”).
By accessing or using our Website, you acknowledge that you have read and understood this Privacy Policy.
This document forms part of BSI’s consolidated Website Policies, which includes:
1. Information We Collect
We collect personal and non-personal information to provide and improve our services. This includes:
- Account & Profile Information: Name, email, phone number, and account credentials when you register.
- Transaction Information: Billing and shipping details, order history, and payment confirmation (payment details are processed securely by third-party gateways, not stored by BSI).
- Inquiry List Submissions: Information you provide when requesting quotes or service details.
- Marketing Preferences: Your choices when signing up for newsletters, promotions, or updates.
- Technical Data: IP addresses, browser type, device identifiers, and cookies (see Section 6).
2. How We Use Your Information
We use personal data to:
- Process and fulfill purchases, deliveries, and inquiries.
- Communicate with you regarding your orders, accounts, or service requests.
- Provide marketing and promotional updates (if you have opted in).
- Improve our Website performance, security, and user experience.
- Comply with legal obligations, including taxation and regulatory requirements.
3. Data Sharing
We only share your personal data when necessary to provide our services, including:
- Payment Processors: To securely handle transactions (e.g., mobile money, card processors).
- Delivery & Logistics Providers: To ship and track orders.
- IT & Service Providers: For secure website hosting, analytics, and communication tools.
We do not sell or rent personal data to third parties. We do not share personal data with international suppliers or partners.
4. Data Retention
We retain personal data only as long as necessary to fulfill the purposes outlined in this policy, including:
- Compliance with legal record-keeping obligations.
- Managing warranties, returns, or service requests.
- Security, fraud prevention, and dispute resolution.
When data is no longer required, we securely delete or anonymize it.
5. Your Rights
Under the Kenya Data Protection Act, 2019, and similar global privacy laws, you have the right to:
- Access your personal data.
- Correct or update inaccurate or incomplete data.
- Request deletion of personal data, subject to legal obligations.
- Opt out of marketing communications at any time.
Requests may be submitted by email at [Insert Contact Email]. We will respond within the timelines required by law.
6. Cookies & Analytics
Our Website uses cookies and similar technologies to improve functionality and analyze usage. These include:
- Essential Cookies: Enable shopping cart, account login, and secure browsing.
- Performance & Analytics Tools: Google Analytics, Meta Pixel, and similar tools to understand traffic and improve services.
- Advertising Cookies: For remarketing and targeted advertising, where applicable.
You can manage or disable cookies through your browser settings. Some features may not work properly if cookies are disabled.
7. Data Security
We implement industry-standard technical and organizational measures to protect personal data, including:
- Secure servers and encrypted connections (SSL).
- Limited access to personal data, restricted to authorized staff.
- Regular monitoring and updating of security practices.
While we take every reasonable step to protect your data, no system is 100% secure. Users are responsible for safeguarding their account credentials.
8. Children’s Privacy
Our Website is not directed at children under the age of 18. We do not knowingly collect data from minors. If we become aware that we have collected such data, we will delete it promptly.
9. International Transfers
We currently do not transfer personal data outside Kenya. Should this change in the future, we will ensure compliance with applicable data protection laws.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with the “Last Updated” date revised. Continued use of the Website after updates constitutes acceptance of the revised Policy.
11. Contact Us
For questions, concerns, or requests regarding your personal data please contact us using information on this page.
